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Electricity meter charges: What are they?
In every home and business connected to the grid, there is an electricity meter that records power usage. Typically, retailers are responsible for installing, reading, and maintaining these meters, but consumers may be charged for these services.
It's important to note that regulations regarding metering fees vary significantly across Australia. While this information is accurate at the time of writing, regulations and fee schedules are subject to change.
Meter installation fees
Meter installation fees vary by state and by meter type. You might also find that the charges that come with meter installation vary by energy provider, too.
Electricity meter charges
| State | Approx. meter installation charge |
| New South Wales | $300 - $400 |
| Victoria | $250 - $350 |
| Queensland | $300 - $400 |
| South Australia | $200 - $300 |
| Western Australia | $300 - $400 |
| Tasmania | $250 - $350 |
| Australian Capital Territory | $250 - $350 |
| Northern Territory | $300 - $400 |
Please note that these charges are approximate and can vary depending on the retailer and the specific circumstances of the installation. It's advisable to check with Compare Energy for the most accurate and up-to-date information.
Smart meter installation charges
| State | Approx. smart meter installation |
| New South Wales | $600 - $800 |
| Victoria | $500 - $700 |
| Queensland | $600 - $800 |
| South Australia | $400 - $600 |
| Western Australia | $600 - $800 |
| Tasmania | $500 - $700 |
| Australian Capital Territory | $500 - $700 |
| Northern Territory | $600 - $800 |
Please note that these smart meter charges are approximate and can vary depending on the retailer. It's advisable to check with Compare Energy for the most accurate and up-to-date information of your specific retailer.
Metering service charges
Previously, in Queensland, metering costs were included in the supply charge. However, since July 2018, these costs have been itemized separately under a 'metering service charge.' This separate charge, approximately 12 cents per day, appears in the 'other charges' section of customers' bills.
Customers might incur higher metering service charges for secondary meters, three-phase meters, and solar meters. Additionally, an extra fee applies if customers request to disable the modem on their digital meter to prevent remote readings.
Special meter reading fee
Here’s a breakdown of the special meter reading fee by various providers in Australia:
| State | AGL | Origin Energy | EnergyAustralia | Red Energy | Simply Energy |
| NSW | $10.00 | $12.00 | $10.25 | $13.00 | $11.50 |
| VIC | $10.50 | $11.50 | $10.75 | $12.50 | $11.75 |
| QLD | $9.75 | $11.00 | $10.50 | $12.00 | $11.25 |
Please note that these fees are illustrative and may vary depending on the latest updates from the energy providers. It's advisable to check directly with your energy provider for the most accurate and up-to-date information.
Other metering fees
Metering fees can vary significantly across different networks, making it challenging to list them exhaustively. However, there are some additional fees you should be aware of:
- Meter inspection fee: If you suspect your meter isn't functioning properly, you can request an inspection for an extra charge. Any necessary repairs might also incur costs, typically based on a quote.
- Controlled load metering fee: To access controlled load tariffs, some meters may need a minor upgrade, which could involve additional fees.
- Connection and disconnection fees: These fees are applied when connecting or disconnecting your service and should be considered. You can find detailed information about these charges here.
What to do if you don’t agree with a charge
If you have concerns about a charge on your electricity bill, reach out to your energy provider for clarification.
They might waive the fee, lower the amount due, or set up a different payment plan. This highlights the importance of choosing an energy company known for excellent customer service.
Contact Compare Energy
Are you looking to pay less and switch to a new provider? Contact our Australia-based team on 1300 790 106 and we'll walk you through your options.
